Privacy Policy

Introduction

Premium Wholesale Cars NZ Limited ("PWC", "we", "us", "our") is committed to protecting your privacy. This policy explains how we handle personal information collected through our website, showroom, and dealings with you as a customer or enquirer.

We comply with the New Zealand Privacy Act 2020 and the thirteen Information Privacy Principles. By using our website or services you agree to the practices described in this policy.

Information We Collect

We collect personal information you provide when you enquire about a vehicle, apply for finance, request a trade-in valuation, book a service, submit a warranty claim, or subscribe to updates. This typically includes your name, contact details, address, date of birth, driver licence, and employment and income information where relevant to finance.

We also collect browsing data automatically — IP address, device and browser type, pages visited, referring site, and interactions with forms. This helps us understand how the site is used and improve it over time.

How We Use Your Information

We use your information to respond to enquiries, provide quotes and valuations, process finance applications, complete vehicle sales and compliance paperwork, honour warranties, keep service records, and send updates you have opted into.

We do not sell your personal information. We will only use it for the purposes it was collected for, or purposes you would reasonably expect.

Who We Share Information With

To arrange finance, insurance, compliance and servicing we may share relevant information with our trusted partners, including finance lenders (AFD, Heartland, Avanti, Geneva, Better Finance, Finance Now), insurers (Janssen Insurance, Autosure), and compliance providers (AA, VTNZ). We share only what is needed for each purpose.

We may also share information with payment processors, IT providers hosting our systems, and government agencies where required by law (for example NZTA registration, anti-money-laundering verification).

Cookies & Analytics

Our website uses cookies and similar technologies to remember your preferences, measure traffic, and improve the experience. We use Google Analytics and form-tracking tools to understand how visitors use the site.

You can control cookies through your browser settings. Disabling cookies may limit some functionality on the site.

Data Retention

We keep personal information only for as long as needed for the purposes it was collected, or as required by law. Sales, finance, and warranty records are retained for a minimum of seven years in line with NZ regulatory requirements.

Your Rights

Under the Privacy Act 2020 you have the right to request access to the personal information we hold about you, and to ask us to correct anything that is inaccurate. Contact us using the details below and we will respond within twenty working days.

Security

We take reasonable steps to protect your information against loss, misuse, and unauthorised access. This includes encrypted website connections (HTTPS), access controls on our systems, and staff training. No system is perfectly secure — please contact us immediately if you believe your information has been compromised.

Third-Party Links

Our website may link to third-party sites such as finance partners, insurance providers, or social media. We are not responsible for the privacy practices of those sites — please review their privacy policies separately.

Updates to This Policy

We may update this policy from time to time to reflect changes in our practices or the law. The most current version will always be available on this page with the "last updated" date.